Call value illustration

What could your missed calls be worth?

Three quick questions. An illustration you can make your own.

Illustration only. Actual results will vary and are not guaranteed. Example answers are loaded; edit them for your business.

Question 1 of 3

About how many calls do you get each month?

Estimated calls per month

200

Choose an example or set your own value. Your best estimate is fine.

What’s assumed in this illustration?

The missed-call choices mean 0%, 15% or 40% unanswered in this illustration. They are scenario settings, not measured facts. We assume 50% of those missed calls could be captured and 20% of captured enquiries could become customers. Capturing a call does not make it a sale.

Time uses 100 routine interactions per month and 2 net minutes freed per interaction. These are editable assumptions, not a promise of availability. Time freed is not cash saved. Advanced lets you adjust the assumptions and add your own costs.

Advanced: assumptions and costs

Optional. Adjust the model, or enter your own quote and margin to see net contribution and ROI. No service price is assumed.

Missed enquiries you could recover (%)

Conversion of recovered enquiries (%)

Current conversion of answered enquiries (%)

Improvement for answered enquiries (percentage points)

Percentage points, applied only to already-answered enquiries.

Contribution margin (%) · optional

Leave blank if unknown.

Monthly service fee · optional

Monthly usage cost · optional

One-time setup cost · optional

Monthly cash costs genuinely eliminated · optional

Only costs actually eliminated, not the value of staff time.

Calls handled for routine enquiries (%)

Used only to illustrate time capacity. Not an uptime guarantee.

Interactions automated per month · optional

Net minutes freed per interaction · optional

Net minutes freed. Time capacity is separate from cash savings.

Your answers stay in this page. They aren’t sent to a CRM.